Hi Matthew

I just wanted to drop you an email and tell you about your Lectro Chi Pro Energy machines resilience. I stay in South Africa and we run on 220v current here, little known to me the foot spa was designed to run on 110v current.

I was so excited when I received my machine I had my girlfriend Christine run it for me with the first session, it was going perfectly for about 30 min until a slight sizzling sound started a mild white smoke came through the fan, didn’t think much of it though.

Thought it was some oil burning off as the new machine got run in, the smoke was the type that was similar to when oil burns. It stopped smoking and sizzling after I switched it off for a few minutes, and then finished the session.

I had a session on it, a full 40 minutes with a small smoke discharge at about the 30 min mark, just kept going and it was fine after that. Gave three sessions after that with clients and it didn’t play up at all, then it started again.

I decided to open the box and see what was happening, there was just a little bit oil spray in a few places, couldn’t see where it was coming from, no leaks or broken seals.

So I had a few more sessions with clients with no problems, and another couple of sessions with me on it.

Total of about 9 hours of work so far, and it started playing up again, that’s when I emailed you about the concerns with voltages and you informed me what it was designed to operate on, I purchased a transformer to down step the current to 110v and it it’s working perfectly.

For a machine designed for 110v to run on double current for a period of about 9 hours without completely frying it is testament to the design and durability of the components you use in your machines.

Thankyou.

Regards

Rory Jean-Jacques
Naturopath
Natural Dispensary SA